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Contact Us

Thank you for your interest in Completely Gorgeous Beauty. Please contact us by calling/emailing us or use the form below.

Phone

02381 122 288

Email

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Location

1, West End Road

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FAQ's & Policies

We accept card or cash payments.

Monday 9am – 6pm
Tuesday 9am – 6pm
Wednesday 9am – 7pm
Thursday 12pm – 8pm
Friday 10am – 6pm
Saturday 10am – 5pm

Yes. All our nail art is hand drawn and therefore requires extra time. This includes French manicures. We offer two types of nail art options – simple and complex. If you are unsure on the category your idea falls into, then please email or DM us a photo and we can let you know.

All of our prices can be found on this website under the services** tab

Yes there are three free car parks very close to the salon, all just a 2 minute walk. One is located behind the back of Sainsburys supermarket, one on the same side as the salon next to the car garage (behind the bus stops) and the other down the hill (Lances Hill Car Park). All are free for two hours and you can park for longer at Lances Hill for a very small amount (£1 for 4 hours).

Any lash or brow treatments (except waxing) require a patch test to be carried out 48 hours prior to your treatment. There are no circumstances where a treatment will continue without a patch test. If you have any irritation or reaction you must inform us straight away and the treatment will not be able to go ahead.

Gift vouchers are valid for a period of 6 months and the expiry date is stated on the voucher. Gift vouchers cannot be redeemed for cash. Gift vouchers must be handed to the therapist upon checkout.

A non-refundable booking fee will be required to secure all appointments. If you are paying with a gift voucher, please call the salon with the voucher number and this will be redeemed as the booking fee and the booking fee terms/cancellation policy will be applied to the
voucher. If you are unable to attend an appointment and wish to cancel or change it, you must call us on 02381 122288 within 48 hours. Such like requests are unable to be dealt with on social media or by email.

Clients who provide less than 24 hours notice will incur a charge of 50% of the treatment cost to cover loss of earnings. Any missed appointments will be deemed as a ‘no show’ and will incur a 100% cancellation fee. Booking fees are transferable to another date if 48 hours notice is given

If you have any changes in medical conditions or medication on a return visit, please ensure you notify your therapist, this includes pregnancy. Some treatments may need to be altered or may not be appropriate for you.

Upon the event you are unsatisfied with the outcome of your treatment we will fix any issues within 7 days of the original treatment date with the original therapist, however, no monetary refunds on treatments will be given.

Where possible, we will request you send photographic evidence of the issue.